Ordering
To place your order:
– Online – Each estimate includes a link to the estimate’s online page. Follow the link, click the Purchase Online button, and follow the prompts.
– By phone – please call with your estimate number, between 9am-5pm Pacific.
– By mail – send a copy of the estimate with your card information or a check to: Easyrailings, PO Box 9941, Seattle, WA 98109
In-stock items will be shipped within 3-5 business days, plus time in transit.
Return and Exchange Policy
Returns are accepted within 15 days of receipt, a 15% restocking fee applies. Shipping and handling costs are not refunded. If your purchase included a free shipping and handling offer, a flat 15% shipping cost reimbursement applies. Any missing or damaged parts must be reported within 3 days of receipt. Damaged or defective items will be replaced free of charge to you. All returned products must be in original condition and packaging. If you have any questions about assembly please contact us. There will be no refunds for items that have been assembled, cut, installed or otherwise modified.